Privacy Policy | Special Match

This Privacy Policy explains what information Special Match may collect from you, how we may use it, the choices you have regarding our use of it, and whether we disclose it to anyone when you access our website at special-match.com (the “Site”), including all content, information, and functionality available through the Site, and when you otherwise interact with us regarding our products, services or offerings (collectively referred to as the “Services”). By using our Services, including the Site, you acknowledge the terms of this Privacy Policy as they may be amended from time to time.

Personal Data We Collect

We treat any data that identifies, or reasonably can be linked to, an individual consumer as “Personal Data.” Data that has been de-identified or aggregated so that it cannot reasonably be linked to an individual consumer is not Personal Data, and we may use that data for any purpose. Personal Data also does not include publicly available information, such as information that is lawfully made available through federal, state, or local government records. We may use de-identified, aggregated, or publicly available data, for any purpose. We do not attempt to re-identify de-identified data unless we have been given consent to maintain and use the data in identifiable form. We may provide the following information when you visit our Site, purchase our Services, or otherwise interact with us. The Personal Data we collect includes:

Identifying Information - such as name, mailing address, phone numbers, and email addresses.
Internet or Similar Network Activity - such as your activity related to your interaction on our Site, as well as your interaction with our advertising and other communications, which may include your IP address and browsing activity.
Commercial Information - such as information relating to your purchases and services, including your purchasing or consuming histories or tendencies.
Professional or employment-related information
Demographic Information – such as age, gender, special needs or developmental disabilities.

How We Obtain Your Personal Data

From You: We obtain Personal Data that we collect about you from you when you interact with our Site and Services, including when you: (1) contact and communicate with us; or (2) use our Service or Site.
From Third Parties: We may obtain Personal Data that we collect about you from third parties, such as background check providers.

Our Use of Personal Data

We may use your Personal Data as follows: Provide Our Services, and to Personalize Your Experience: We use Personal Data to furnish our services, including to: (1) process and fulfill your purchases; or (2) provide information about the status of your Services.

Communicate with You: We use Personal Data to respond to communications, contact you about your transactions, promote Services, provide other relevant information, and request information or feedback.
Personalize Your Experience: We utilize Personal Data regarding your use of our Services to personalize and enhance your experiences.
Internal Research: We use Personal Data to conduct internal research to develop, improve or repair our products, services, or technology.
Security or Fraud Prevention: We use Personal Data to: (1) prevent, detect, protect against, or respond to security incidents, fraud or malicious or deceptive practices, or other illegal activity, (2) preserve the integrity or security of systems, and (3) investigate, prepare for, establish or defend legal claims.
Legal Compliance: We may use Personal Data to comply with applicable law or to comply with a lawful governmental request.

We will retain your Personal Data only for as long as necessary to fulfill the business and commercial purpose(s) for which we obtained the information or as otherwise required by law. Also, please see below regarding consumer rights that may be applicable in your jurisdiction.

We do not use or disclose sensitive personal information, as defined by the California Consumer Privacy Act (“CCPA”), for purposes that would require a consumer to exercise a right to limit under the CCPA.

Our Sharing of Personal Data

We may share Personal Data with service providers who act on our behalf, our partners, or others

operating at your direction or where legally necessary or appropriate.

Service Providers: We engage third parties to act as our service providers and perform certain tasks on our behalf in connection with delivering you our Services. The tasks performed by service providers could include: (1) processing and storing Personal Data; (2) assisting with marketing communications; or (3) providing technology services. We may provide service providers with all categories of Personal Data described above so they may act on our behalf. We take reasonable steps to ensure that our service providers are contractually obligated to keep Personal Data confidential and only utilize the Personal Data as permitted.
Other Legal Purposes We also may share Personal Data: (1) with your consent; (2) to respond to subpoenas, court orders, or other legal process or otherwise as required or allowed by law or the competent governmental or judicial authorities; (3) to cooperate with law enforcement, government or regulatory entities, and safety or investigation authorities; (4) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or other illegal activities or to establish or preserve a legal claim or defense; (5) to prevent, detect, protect against, or respond to security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or other illegal activity, or preserve the integrity or security of systems; (6) to investigate, establish, exercise, prepare for, or defend legal claims; or (7) as part of a corporaterestructuring, sale of assets, merger or divestiture.

We do not sell your Personal Data or share it for purposes of targeted advertising. We similarly have no actual knowledge of selling or sharing the Personal Data of minors under 16 years of age to non-affiliated third parties.

Use of Cookies

Like most commercial websites, we analyze how visitors use our Site with "cookie" technology. A cookie is a small text file that is placed on your computer when you access our Site and allows us to recognize you each time you visit the Site. We may use cookies and similar technologies such as pixels to: (1) enhance or personalize your Site usage and experience; (2) monitor Site usage; and (3) improve the Site and our services. We may work with service providers or third parties that help us track, collect and analyze this information. We may combine the information we collect through cookies with other information we have collected from you or information from other sources.

If you choose, you can set your browser to reject cookies or you can manually delete individual cookies or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features on our Site. Please note that browser-management tools for cookies are outside of our control, and we cannot guarantee their effectiveness.

Security of Your Personal Data

We use commercially reasonable administrative, technical and physical safeguards to protect Personal Data, considering the nature of the Personal Data and the threats posed. However, there is security risk inherent in all internet and information technologies, and we cannot guarantee the security of your Personal Data.

Third Party Websites and Applications

Our Site may contain links to websites or applications hosted by third parties. This Privacy Policy only applies to websites and applications within our control and does not apply to any third-party sources. Any data collected through third party websites or applications is subject to the privacy practices of the third party, and you should review the privacy policies of these third parties prior to sharing any data.

Rights and Choices of Customers

We provide our customers with certain rights regarding their Personal Data. This section describes the legal rights and explains how to exercise those rights. We will not discriminate against you for exercising any of these rights.

Right to Know About Personal Data Collected, Used, or Disclosed

You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personal Data. Once we receive your request and verify your identity, we will disclose to you: (1) the categories of Personal Data we collected about you; (2) the categories of sources for the Personal Data; (3) our business or commercial purpose for collecting or disclosing that Personal Data; (4) the categories of third parties with whom we shared that Personal Data; and (5) the specific pieces of Personal Data we collected about you in the preceding 12 months.

Right to Delete Personal Data Collected or Maintained

You have the right to request that we delete any of your Personal Data that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your request and verify your identity, we will permanently delete (and direct our service providers to delete) your Personal Data from our records, unless a legal exception to deletion applies.

Right to Correct Personal Data

You have the right to request that we correct inaccurate Personal Data that we maintain about you.

Exercising Your Rights

To exercise the rights described above, please submit a consumer request to sarah@special-match.com. We may need to verify your identity or authority to make the request and confirm the Personal Data relates to you.

Personal Data Concerning Children

We do not knowingly collect Personal Data from individuals under the age of 16, unless the Personal Data is submitted with verifiable parental consent. Our Site is not intended for anyone under the age of 16, and no one under the age of 16 may provide information on the Site.

Updates to the Privacy Policy

We may update this Privacy Policy periodically as we offer new products and services, and as our business, technology, and laws change. You can determine when this Privacy Policy was last revised by referring to the “Last updated” reference below. Any changes will become effective upon posting of the revised Privacy Policy. If we make material changes to the policy, we will provide notice to you of the changes as required by applicable law.

Policy Last Updated: March 24, 2026